Customer Support Channels
A 1–hour Response Guarantee
Giving quality support prompt is our main priority, so that we back up each web hosting plan with a 1–hour ticket reaction warranty. Once you supply a ticket or send us a message, our user tech support crew will try all they possible can to supply the most satisfactory resolution for your situation and to offer you assistance promptly.
A Top–quality Support Service
You can easily write to us 24x7x365 with any concern you could have relating to our solutions. We have qualified professionals working continually to supply help and support anytime required. You may use the ticket system or send us a message any time, or you can pick up the phone or make use of the live chat within working hours.
An Intuitive Help Section
We have included a broad knowledge base into the Control Panel to assist you to have beneficial step–by–step instructions whenever you want. Each area of the Control Panel possesses its own contextual support area showcasing a group of how–to articles. We have also made educational videos to offer you with a superior idea of exactly how to perform any given process.