1 hour ticket response
We are committed to giving a quick and adequate reply to each technical support ticket sent by a client. Our knowledgeable client support engineers will review your issue and will offer you the most efficient option. We offer a 1–hour response time guarantee for all client support tickets. In reality, our average customer support ticket response time has proved to be 20 minutes.
A Top–Quality Technical Support Service
Each member of our client service team has lots of years of experience in the web hosting niche and the majority of them have worked for us for at least five years. They all are eager to answer all your questions in the most proficient way possible.
An Easy–to–Browse Help Section
To help you find a quick hint on how to use a certain feature, we have implemented a truly user–friendly Help section in the Hosting Control Panel. You can search through an extensive collection of web hosting account management articles and website management articles, take a peek at the F.A.Q. section or check our instructional video tutorials.