Support Channels

  • 1 hour ticket response time
  • An Intuitive Help Section

  • The Help Center section included in your Hosting Control Panel features a collection of help articles and frequently asked questions. Aimed toward resolving any common issue that you could possibly come across, they are written by our support team of expert technicians.

  • Top quality support service
  • Tutorial Videos

  • For people who want to learn how to fix a commonly experienced problem by watching a how–to video, we have added a selection of video tutorials to our Hosting Control Panel. All the educational videos are very short and easy to grasp. They offer step–by–step presentations of different web site administration operations.

  • Intuitive help center
  • A 1–Hour Ticket Response Guarantee

  • With each of our semi–dedicated servers, we offer a round–the–clock client care service with a one–hour ticket response guarantee. A team of skilled techs will be online for you to answer all the inquiries that you could have. During non–busy hours, a response will be supplied in even less than 20 minutes.