A 99.9% Server Uptime
Our web hosting system is based on a stable, top–of–the–line hardware configuration and a significantly tweaked Linux variation. Thus, no matter what your site is, or how many site visitors you’ve got, or even if there is a distributed denial–of–service assault, our machines will stay up and running and your websites will stay online.
All web hosting packages come with a 99.9% server uptime guarantee. And regardless of which datacenter you pick, our guarantee stays the same.
A 99.9% Network Uptime
If you’d like to provide a high–performance hosting service, you can rarely depend on the default network configuration in a datacenter. We’ve built our very own custom network in an attempt to ensure an extra–fast connection speed with the rest of the world.
And because of this, regardless of which datacenter facilities you opt for: our US datacenter, our UK datacenter, in our FI datacenter, in our Eastern Europe datacenter or our AU datacenter, you can enjoy an assured 99.9% network uptime. And this guarantee is valid for all web hosting services offered in each datacenter.
A 30–Day Money–Back Guarantee
Just like with any other service, when it’s your cash on the line, you cannot feel truly secure. Because of this, with all our cloud hosting plans we offer a 30–day money–back guarantee. If you do not feel happy with our hosting service or if you need to use an even more robust hosting solution, such as a VPS servers or a dedicated servers – we will give you your money back in full, without any concealed costs or return charges.
24/7 Technical Support
We’ve cautiously selected each single member of our 24x7 support team to make certain that we can offer the best help desk support service that you can get. Each of our technicians has several years of experience working with hosting accounts behind his back, hence they know what they are doing. What’s more, they are at your disposal 24/7 – you can get in touch with them whenever you want and they will reply back to you as fast as possible.
Their average ticket response time is well under 20 minutes, whereas with other web hosting vendors you need to wait around for days. What’s more, we offer a 1–hour response time guarantee. No matter what happens, your questions will be responded to within 60 minutes.