Even though the web hosting service offered by the different companies is more or less identical, each provider has their own platform with its own modifications and different ways to execute particular things. In such a situation, an information-crammed knowledge base will be rather helpful both for persons with little to no experience and for technically practiced individuals who will eventually learn how given tasks are done, but will waste some time in the meantime. The aim of such a knowledge base is to make the service fast and simple to use, saving users lots of time and effort. The result is more satisfied clients, as they can effortlessly find the information they are seeking, and a whole lot less work for the client support team representatives, because typically the vast majority of the enquiries and issues that clients have are already included in the knowledge base. Given that the articles are professionally written and encompass more things, you will be able to discover more not only about your own account, but also about the web hosting service as a whole.
Extensive Online Documentation in Web Hosting
All web hosting that we offer include a comprehensive knowledge base where you can find all you need to know with regards to your hosting account. Regardless of whether you desire to set up a new database, to forward a domain using an .htaccess file or to set up an e-mail account on your desktop PC or telephone, you can simply check our step-by-step help articles and all the info that you need will be there. When you open a specific section of the Hepsia hosting Control Panel, you will see articles that are associated with the functions that can be accessed through it. In case you wish to check the entire article list and get informed about all the features that Hepsia offers, or simply to read general information about the web hosting service, you can examine the entire knowledge base, which can be accessed via the Help menu in your Control Panel. We have made every effort to cover any difficulty that you could possibly confront, but in case you don’t find what you are looking for, you can always get in touch with us, as our technical support staff members are at your disposal 24 hours a day.
Extensive Online Documentation in Semi-dedicated Servers
Our semi-dedicated servers come bundled with an elaborate online article repository where you can find any info that you may require about our web hosting services or about the Hepsia Control Panel that we are using. We have prepared it on the basis of the feedback that we’ve acquired from our customers over the years and, hence, our articles address particular problems that you may face and include the very best way to solve them, for example getting a 500 Internal Server Error message or not being able to send e-mails from your personal computer even though you have the right SMTP settings. The articles are available in every single section of the Control Panel and you can examine them at any time. They can help you expand your knowledge not only about our services, but also about the hosting service in general, as they contain in-depth instructions and general information such as what file access permissions or cron jobs are.